Shipping & Returns

We want buying from TruckCore to be straightforward. If you have a question about an order, contact us at support@gettruckcore.com.

Shipping

TruckCore currently ships within the United States.

Shipping on the TruckCore Under-Seat Organizer is free within the United States, unless otherwise stated at checkout.

Estimated delivery times are shown at checkout where available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address issues or other circumstances outside our control.

Once your order has shipped, you will receive tracking information using the email address provided at checkout.

Please check your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment.

Returns

You may request a return within 30 days of delivery.

To qualify for a return, the organizer must be unused and returned in its original condition. A careful test fit in your truck is permitted, provided the organizer has not been loaded with gear, driven with, damaged, stained, modified or otherwise used.

Please contact support@gettruckcore.com before sending anything back. We will provide return instructions and the appropriate return address.

Returns sent without first contacting us may not be accepted.

Return Shipping

Customers are responsible for the cost of return shipping for change-of-mind returns or products that do not fit where the vehicle configuration was not confirmed before purchase.

TruckCore will cover reasonable return or replacement costs where the product arrives damaged, defective, or materially different from the item ordered.

Original shipping charges, if any, are non-refundable unless required by law or the return results from an error by TruckCore.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Depending on your bank or card provider, it may take several business days for the refund to appear.

We reserve the right to reduce or refuse a refund where a returned item shows evidence of use, damage, modification, missing components or handling beyond what is reasonably necessary to check fit and condition.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your product is damaged, defective or incorrect, contact support@gettruckcore.com as soon as reasonably possible and include your order number and photographs showing the issue.

We will work with you to resolve the problem.

Fitment

Truck fit can vary by make, model, model year, cab configuration and factory equipment beneath the rear seat.

Please review our Fitment Guide before ordering.

If your exact configuration is not listed, we recommend measuring the available space beneath your rear seat and comparing it with the product dimensions before purchase.

Warranty

The TruckCore Under-Seat Organizer includes a 12-month limited warranty against manufacturing defects in materials and workmanship under normal intended use.

The warranty does not cover normal wear and tear, misuse, overloading, accidental damage, modifications, improper care, or damage caused by use in an incompatible vehicle configuration.

For warranty support, contact support@gettruckcore.com with your order details and photographs of the issue.